Last updated: 16 October 2026
Tripdeck ("the app") is published by Tripdeck. This policy explains what happens to your information when you use it.
Without an account, your trips, drafts, saved ideas, place lists and traveller profile are stored only on your device. Deleting the app deletes them.
An account lets you move your data to a new phone and use it on more than one device. We store:
You can delete your account at any time in Settings, or on our account deletion page. This removes your account and everything synced with it straight away. Copies on your devices stay until you delete the app or sign out and remove them.
Our server does not keep your planning requests or messages. It keeps a daily usage count for 40 days and short operational logs without trip content.
When a trip plan starts, we keep an anonymous count of the kind of trip: the destination and departure city as typed, the number of nights and adults, the budget, the travel style, pace, food choice and interests, and the month of travel. It is stored on its own, with no account, phone identifier or exact date, so it can't be linked to you. We use it to see which destinations and trip types to improve.
Subscriptions are bought through the App Store or Google Play. We never see your card details. Through our payments provider, RevenueCat, we receive which plan you have, when it renews or ends, and a random identifier for your account or phone, so we know whether you have Pro. We also count how many free trip plans have been used.
If you allow notifications, your phone gives us a push token, the address used to reach it. We store it with your choices (cheaper flights, new sign-ins, news). For cheaper-flight alerts, we keep the airports, dates, number of travellers, cabin and planned price of the flights for your upcoming trips. We check prices a few times a day and stop when the trip starts. Turning notifications off deletes the token and these watches. Notifications go through Apple (iPhone) or Google Firebase (Android).
If you add a trip to your calendar or turn on calendar sync, the app writes events to a calendar of its own on your phone. It does not read your other events, and no calendar data leaves your phone. Turning sync off removes the events it added.
Trip reminders (for example, to apply for a visa or check in) are scheduled on your phone. They are not sent through our server.
No advertising, no tracking across apps or websites, no sale of data, no location access, no contacts or photo access.
Visa results are a guide produced with Claude and are not legal advice. Check with the embassy, the official government website or your airline before you travel. The app links to passportindex.org to help you confirm.
Booking links open airline, hotel or map websites, which have their own privacy policies.
The app is not directed at children under 13. Parents can add their children as travellers with a first name and year of birth to plan family trips.
You can see, export and delete your data from the app (Settings, Your data). If you need anything else, such as a copy of what is held on our server, email us.
Tripdeck, United Arab Emirates ยท support@tripdecklife.cloud